Front Desk Associate

Location

Dolphin Swim Club - Crystal Lake

Type

Part Time

Benefits:

Bonus based on performance
Employee discounts
Flexible schedule

Job Description:

Use database software to prepare instructor schedules and to enter student registration and attendance information accurately, cross-checking all data with paper records.
Follow up immediately with potential customers by phone and/or email to facilitate student registration and to collect feedback on DSC’s program.
Update customer accounts to reflect the results of monthly payment reports and promotional campaigns, as well as in consideration of managerial needs.
Complete, file, and safeguard confidential documents.
Greet every customer, welcoming new parents with program information.
Exercise tact and diplomacy when handling complaints, referring customers to the appropriate people and resources.
Respond to customer and public queries (both over the phone and via email) in a timely and professional manner.
Maintain an awareness of DSC’s services, promotions, and policies.
Adhere to company procedures to ensure the facility’s safeness and cleanliness; perform light facility maintenance tasks.
Accurately and efficiently complete sales transactions, maintaining proper cash while operating a credit card authorization system at POS registers.

Compensation: $14.00 per hour

Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.

Dolphin Swim Club

Dolphin Swim Club is a family owned and operated business that has served the community for over 30 years. DSC is a specialized organization that focuses on making children’s lives better with a proven proprietary learn to swim curriculum. We take great pride knowing that our history began with a vision to bring safety and confidence to every child by teaching them how to swim.

Come grow with DSC! We encourage personal as well as professional growth and pledge to help you succeed in both areas. Our management team excels in mentoring leadership and career development.

DSC is looking for team members who want to have fun teaching children to swim and who want to join a dedicated and caring team. We offer paid training, flexible set schedules and a rewarding work environment.